Privacy Policy

Last updated: May 2026

1. Introduction

INNOVATIVE ADSORPTION SOLUTIONS Sdn Bhd (“INNOV-ADS”, “we”, “us”, or “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit www.innov-ads.com or contact us.

INNOVATIVE ADSORPTION SOLUTIONS Sdn Bhd is incorporated in Malaysia. This policy is governed by the Personal Data Protection Act 2010 (PDPA) of Malaysia.

2. What Personal Data We Collect

Data you provide directly

When you submit our contact form, we collect your name, email address, phone number, company name, and the content of your message.

Data collected automatically

We collect technical information — such as your IP address, browser type, pages visited, and the time of your visit — through server logs and analytics tools. This data is used in aggregate to understand how the website is used and to maintain its performance.

We do not collect sensitive personal data as defined by the PDPA.

3. How We Use Your Data

We use the information you provide to:

• Respond to your inquiry or service request
• Send information about our services when you have requested it
• Improve the performance and content of this website

We do not use your personal data for unsolicited marketing, and we do not sell it to third parties.

4. Legal Basis for Processing

We process personal data on the following grounds:

• Your consent — when you voluntarily submit the contact form
• Legitimate interest — to operate and improve our website, and to respond to professional inquiries in the normal course of business

5. How We Share Your Data

We do not sell or rent your personal data. We may share it with the following service providers who assist in operating this website:

• Email infrastructure (Microsoft 365, hosted by GoDaddy) — to deliver your message to our team
• Web hosting (Vercel) — to serve this website; Vercel processes server request data as part of its standard operation

These providers act as data processors under contractual obligations consistent with applicable data protection law. We do not authorise them to use your data for their own purposes.

6. Data Retention

We retain contact form submissions for as long as necessary to address your inquiry and maintain business records — typically no longer than three yearsfrom the date of last correspondence. Technical log data is retained for a shorter period in line with our hosting provider's standard practices.

7. Cookies

We use cookies to support the normal operation of this website and to understand aggregate traffic patterns. For full details on the types of cookies we use and how to manage your preferences, please read our Cookie Policy.

8. Security

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, disclosure, loss, or misuse. All data transmitted to and from this website is protected via HTTPS/TLS encryption.

No method of electronic transmission is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

9. Your Rights

Under the Personal Data Protection Act 2010, you have the right to:

• Access the personal data we hold about you
• Correct any inaccurate or incomplete personal data
• Withdraw consent to processing, where consent is the legal basis
• Object to the use of your data for direct marketing purposes

To exercise any of these rights, please contact us at info@innov-ads.com. We will respond within 21 days as required under the PDPA.

10. Children's Data

This website is directed at professionals and business audiences. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted personal data through this website, please contact us so we can delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The “Last updated” date at the top of this page indicates when it was last revised. Continued use of this website after an update constitutes your acceptance of the revised policy.

12. Contact

For questions about this Privacy Policy or to exercise your data rights: